privacy policy

At SouqNama, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

By using our website, you agree to the collection and use of information in accordance with this policy.

1 Information We Collect

We collect the following types of information when you interact with our website:

Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect details such as your name, email address, shipping address, phone number, and payment information.

Usage Data: We collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on the site, and device information.

Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, remember your preferences, and track website performance. You can manage your cookie preferences through your browser settings.

 How We Use Your Information

We use the information we collect for the following purposes:

To process your orders and provide customer support.

To improve our website and tailor content to your preferences.

To send you promotional offers, product updates, and newsletters if you have opted to receive them.

To prevent fraud and ensure the security of your personal information.

 Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to perform functions necessary for running our business, such as:

Payment processors (e.g., credit card companies)

Shipping carriers (e.g., couriers for delivery)

Marketing platforms (for email campaigns, if applicable)

These third-party service providers are obligated to protect your information and use it solely for the purpose of providing services to SouqNama.

 Data Security

We implement a range of security measures to protect your personal information, including encryption technologies and secure server infrastructure. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

 Your Rights and Choices

You have the right to:

Access and update your personal information by logging into your account.

Request the deletion of your personal data (where applicable)

Opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Revised” date at the bottom. Please review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please feel free to contact us at:

SouqNama
Email: [Your email address]
Phone: [Your contact number]